NAME SPECIFIC INFORMATION AND PROTECTION of PERSONAL DATA
a) Identity of the Person in charge of TreatmentCristal&Cie, situated in 1 rue des écoles 63530 Enval, makes a commitment, in its quality of person in charge of treatment, to protect the private life of the people using its web site and the confidentiality of the supplied information (below the "Personal data").
b) The Personal data are relative information for one person identified or recognizable physics. This information includes in particular your name, your phone number and your address. This does not concern the statistical data that we collect during the visit of our site for example the URL of the links through which you reached the site, your access provider, your address of internet protocol ( IP), and who cannot be directly associated with your person.
c) Recording of Personal data during the creation of the account The collected data (among others: name, address, e-mail address.) are necessary for the treatment and for the management of your orders of services of sendings of parcel as well as for the business connections.
On our web site, you have the possibility of creating a customer account protected by a password, via which you have access at any time to the Personal data which we registered. You also have the possibility of managing your data registered in your customer account (modify them, correct them, to delete them). Fields preceded or followed by the symbol * must be necessarily filled.
The data are registered, as Cristal&Cie is legally authorized there on the basis of the contract, according to the Art 6 ( 1 ) b. of the general regulation on the said data protection ( RGPD) " legal base".
2) Purposes of the personal data processings and the addressees of the handled data
Within the framework of the treatment of your order, we call on to various persons receiving providers allocated to the following services:
a) Payment service
Your data can be communicated to our payment service providers to record your payment and charge articles of your order. Cristal&Cie works in particular with the company Paypal.
The data processing is made on the basis of the contract, according to Art. 6 (1) b of the general regulation on the data protection (RGPD).
b) Services of transport and logistics
Cristal&Cie works for the purposes of delivery of the items ordered with various shipping services. The following data can, for the purposes of delivery of the items ordered to be transmitted in these shipping services: first name, name, mailing address, e-mail address, phone number. The data processing is made on the basis of the contract, according to the Art 6 ( 1 ) b. of the general regulation on the data protection ( RGPD).
3) Periode of retention of data
Your Personal data in connection with a past order by yourself on the site (name, first name, items, address of delivery, invoicing, etc.) are kept until deletion from you. They remain accessible by you as for us, in particular for your customer account to you and us to allow to have a history of your orders. They can be to delete by yourself at any time for your customer account.
However, in this understood as and whenever necessary as from your deletion, your Personal data can be the object of an intermediate archiving to satisfy our legal, accounting and fiscal obligations (as the obligation of preservation during a duration of ten (10) the years of invoices put by the article L.123-22 of the Commercial law).
In case of contentious procedure, the aforesaid Personal data as well as quite the information, the documents and the rooms containing Personal data tending to establish the facts susceptible to be blamed or concerning the identification of questionings, victims, witnesses and representatives of the law can be kept for a period of the procedure, including for a superior duration of those indicated above.
5) Your rights as concerned people
According to the European regulation 2016/679 of April 27th, 2016, you have an access right in the Personal data concerning you, that we treat. You have the right of disappearance of the Personal data concerning you, that we keep, except legal dispensation in the right of disappearance. You also have the right to rectify the inaccurate Personal data concerning you and / or to complete the incomplete Personal data. In certain hypotheses, you have besides the right to ask for the limitation of the treatment of your data. You incline on top of the right to ask that we transfer the data which you supplied us and what we treated on the basis of your consent or the treatment of which was necessary for the conclusion or in the execution of a contract, in a format accessible to you or to a third indicated by you (straight ahead in the portability of the data). Besides, you have the right to define directives concerning the treatment of your data after your death.
Finally, you have the right of opposition for the treatment of your Personal data for justifiable motive, when the treatment intervenes on the foundation of the justifiable interest of Cristal&Cie, such as mentioned in the article 6 ( 1 ) f of the European regulation. You also have the right of opposition for the processing of Personal data which you had communicated with us on the basis of your consent, such as mentioned in the article 6 ( 1 ) has some European regulation. Your consent can be then removed at any time, without it questions the treatment realized beforehand on the basis of your consent.
You can exercise the set of your rights by writing to:
9 Avenue de la Libération
and by joining a copy of your ID card.
Besides, you have at any time the right to send a complaint with the CNIL(NATIONAL COMMISSION FOR INFORMATION TECHNOLOGY AND CIVIL LIBERTIES) to the address:
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07